Rise Lean

Building a Mindset-Driven Coaching Platform with Conversational Intelligence

Project Overview

Industry

Health & Wellness / Coaching

Project Duration

Ongoing

Team size

3-4 engineers

Client Type

Independent wellness coach delivering digital-first support to a global audience

Services Provided

Full-stack web development, conversational AI integration, Stripe billing setup, and cloud automation

Client Profile

Leslie is a mindset coach focused on helping clients address health, food, and weight struggles by reconnecting with their inner identity. She emphasizes self-worth, mindset transformation, and long-term behavioral change. To scale her coaching practice, Leslie partnered with a cross functional development team to create a technology platform combining AI chat, user dashboards, victory tracking, and automated coaching workflows.

Services Delivered

Results & Impacts

Designed and deployed smart coaching conversations using Dialogflow CX

Integrated a real-time backend with Firebase Firestore

Developed a modern frontend in Next.js to provide day-based chat history and progress tracking

Implemented Stripe payments for handling subscriptions and billing

Enabled secure user authentication with Firebase Auth (email and Google Sign-In)

Deployed scalable infrastructure using Cloud Functions, and CI/CD pipelines

Key Features Delivered

Conversational Intelligence Engine

Built advanced Dialogflow CX flows that detect user struggles, trigger reflection prompts, and log personalized “victory” moments. Integrated dynamic webhook routing to update client progress in real-time.

Realtime Chat History

Developed a frontend dashboard allowing users and the coach to view chat sessions by date. Enabled emotional replay with insights backed by live session metadata stored in Firestore.

Victory Playbook Logging

Custom system for tracking behavioral wins using Cloud Functions and Firestore. Allows easy visualization of progress and reinforces healthy self-perception during coaching.

Stripe Billing Automation

Integrated Stripe Checkout and webhooks to manage coaching plan subscriptions, payment confirmations, and customer renewals. Ensured resilience during heavy batch billing cycles.

Authentication & User Management

Configured Firebase Auth with support for both email/password and Google sign-in. Ensured secure access to sensitive coaching records and private chat sessions.

Conversational Intelligence Engine

Realtime Chat History

Developed a frontend dashboard allowing users and the coach to view chat sessions by date. Enabled emotional replay with insights backed by live session metadata stored in Firestore.

Victory Playbook Logging

Custom system for tracking behavioral wins using Cloud Functions and Firestore. Allows easy visualization of progress and reinforces healthy self-perception during coaching.

Stripe Billing Automation

Integrated Stripe Checkout and webhooks to manage coaching plan subscriptions, payment confirmations, and customer renewals. Ensured resilience during heavy batch billing cycles.

Authentication & User Management

Configured Firebase Auth with support for both email/password and Google sign-in. Ensured secure access to sensitive coaching records and private chat sessions.

Technical Stack

Dialogflow CX

Firebase Firestore

Firebase Authentication

Cloud Functions

Next.js + React

Stripe

Tailwind CSS

Firebase Hosting

GitHub Actions

Results & Impact

Enabled 3,000+ victories logged by clients—structured and stored relationally

Reduced coach administrative workload by 60% through automated chat workflows

Achieved real-time tracking of sessions with 99.9% up-time and zero data loss

Rolled out a fully mobile-responsive coaching dashboard used across three regions

Maintained uninterrupted payment processing and subscription management. management.

Rolled out a fully mobile-responsive coaching dashboard used across three regions

Client Feedback

"The Leslie platform connects not just technically, but emotionally. The frontend makes coaching seamless, and the AI conversations feel deeply personal. I now spend less time on logistics and more helping people transform."

Leslie, Founder & Coach

SPIRITUAL COUNSELLING