Landscaping

Iterate

Chordify Enables APAC Enterprise Expansion for Iterate.ai

Landscaping

Iterate

Chordify Enables APAC Enterprise Expansion for Iterate.ai

Project Overview & Client feedback

Client

Iterate.ai

Industry

Insurance/Banking/Hospital

Engagement Type

Remote Enterprise Deployment & Onboarding

Duration

12 Months (3 Separate Projects)

Geographic Focus

APAC Region (Singapore)

Client size

End-to-End Remote Implementation

The Challenge

The Challenge

Results & Impacts

Iterate.ai, a Silicon Valley-based innovation platform company, faced a significant expansion challenge when pursuing enterprise opportunities in the APAC region. The company had secured three major enterprise clients across banking, insurance, and healthcare sectors in Singapore who wanted to deploy Iterate.ai's solutions on-premises.

Key Challenges

Key Challenges

Timezone Barriers: A 12+ hour time difference between Silicon Valley and Singapore made real-time collaboration extremely difficult

Security Constraints: Enterprise clients required on-premises/private-cloud deployments with strict access controls that prevented remote access from US-based teams

Local Presence Gap: Clients needed hands-on technical and business support during deployment and onboarding phases

Compliance Requirements: Banking and healthcare clients had regulatory requirements that necessitated local technical expertise

The clients sought to implement Iterate.ai's low-code platform, Interplay, and OCR product, Extract, for critical business processes, including claims processing, insurance workflows, and patient billing systems.

The Chordify Solution

The Chordify Solution

The Chordify Solution

Chordify provided a comprehensive remote deployment and onboarding solution that enabled Iterate.ai to serve enterprise clients across multiple time zones without establishing a physical presence in the APAC region.

Chordify provided a comprehensive remote deployment and onboarding solution that enabled Iterate.ai to serve enterprise clients across multiple time zones without establishing a physical presence in the APAC region.

Team Composition & Capabilities

Engineering Leads: Senior technical resources capable of handling complex on-premises deployments

Business-Facing Consultants: Client relationship managers who could interface directly with enterprise stakeholders

Implementation Specialists: End-to-end deployment process owners with expertise in enterprise environments

Implementation Specialists: End-to-end deployment process owners with expertise in enterprise environments.

Operational Approach

Local Access: The Chordify team operated within APAC timezones, providing real-time support during client business hours

Remote Deployment: Handled secure remote access via SSH and TeamViewer to deploy solutions directly on client infrastructure

Complete Ownership: Managed the entire onboarding process independently, requiring minimal involvement from Iterate.ai's US-based team

Industry Expertise: Demonstrated deep understanding of banking, insurance, and healthcare compliance requirements

Results & Outcomes

Results & Outcomes

Results & Impacts

Over 12 months, Chordify successfully executed three separate enterprise deployments across different industry verticals in Singapore.

Over 12 months, Chordify successfully executed three separate enterprise deployments across different industry verticals in Singapore.

Quantifiable Results

100% Deployment Success Rate: All three enterprise clients successfully deployed to production

Rapid Onboarding: Average deployment timeline of 2 weeks or less per client

Zero Escalations: No technical issues required intervention from Iterate.ai's US team

Geographic Expansion: Enabled Iterate.ai to establish market presence in APAC without local office infrastructure

Geographic Expansion: Enabled Iterate.ai to establish market presence in APAC without local office infrastructure


Client Impact

Banking Client: Deployed Interplay + Extract for automated document processing and compliance workflows

Insurance Client: Implemented end-to-end claims processing automation using OCR and workflow capabilities

Healthcare Client: Streamlined patient billing and document management processes

Strategic Business Value

Market Expansion: Opened APAC market opportunity without capital investment in local operations

Scalable Model: Established repeatable process for future international enterprise deployments

Client Satisfaction: Received consistently positive feedback on technical competency and business collaboration

Client Feedback

Client Feedback

"Working with Chordify was a game-changer for our APAC expansion. Their team didn't just provide technical services – they became an extension of our company in the region. The level of technical expertise combined with their understanding of local business practices allowed us to deliver enterprise-grade solutions to clients who had very specific security and compliance requirements. We were able to grow our business internationally without the overhead and complexity of establishing a local presence."

"Working with Chordify was a game-changer for our APAC expansion. Their team didn't just provide technical services – they became an extension of our company in the region. The level of technical expertise combined with their understanding of local business practices allowed us to deliver enterprise-grade solutions to clients who had very specific security and compliance requirements. We were able to grow our business internationally without the overhead and complexity of establishing a local presence."

Shomron Jacob, Head of AI, Iterate.ai

Shomron Jacob, Head of AI, Iterate.ai