Project Overview & Client feedback
Client
Iterate.ai
Industry
Insurance/Banking/Hospital
Engagement Type
Remote Enterprise Deployment & Onboarding
Duration
12 Months (3 Separate Projects)
Geographic Focus
APAC Region (Singapore)
Client size
End-to-End Remote Implementation
Iterate.ai, a Silicon Valley-based innovation platform company, faced a significant expansion challenge when pursuing enterprise opportunities in the APAC region. The company had secured three major enterprise clients across banking, insurance, and healthcare sectors in Singapore who wanted to deploy Iterate.ai's solutions on-premises.
Timezone Barriers: A 12+ hour time difference between Silicon Valley and Singapore made real-time collaboration extremely difficult
Security Constraints: Enterprise clients required on-premises/private-cloud deployments with strict access controls that prevented remote access from US-based teams
Local Presence Gap: Clients needed hands-on technical and business support during deployment and onboarding phases
Compliance Requirements: Banking and healthcare clients had regulatory requirements that necessitated local technical expertise
The clients sought to implement Iterate.ai's low-code platform, Interplay, and OCR product, Extract, for critical business processes, including claims processing, insurance workflows, and patient billing systems.
Team Composition & Capabilities
Engineering Leads: Senior technical resources capable of handling complex on-premises deployments
Business-Facing Consultants: Client relationship managers who could interface directly with enterprise stakeholders
Operational Approach
Local Access: The Chordify team operated within APAC timezones, providing real-time support during client business hours
Remote Deployment: Handled secure remote access via SSH and TeamViewer to deploy solutions directly on client infrastructure
Complete Ownership: Managed the entire onboarding process independently, requiring minimal involvement from Iterate.ai's US-based team
Industry Expertise: Demonstrated deep understanding of banking, insurance, and healthcare compliance requirements
Quantifiable Results
100% Deployment Success Rate: All three enterprise clients successfully deployed to production
Rapid Onboarding: Average deployment timeline of 2 weeks or less per client
Zero Escalations: No technical issues required intervention from Iterate.ai's US team
Client Impact
Banking Client: Deployed Interplay + Extract for automated document processing and compliance workflows
Insurance Client: Implemented end-to-end claims processing automation using OCR and workflow capabilities
Healthcare Client: Streamlined patient billing and document management processes
Strategic Business Value
Market Expansion: Opened APAC market opportunity without capital investment in local operations
Scalable Model: Established repeatable process for future international enterprise deployments
Client Satisfaction: Received consistently positive feedback on technical competency and business collaboration